Privacy Policy

Last Updated: November 15, 2024

1. Introduction

This Privacy Policy explains how 'E1 - LinkedIn Profile Pro' ("we," "us," or "our") collects, uses, shares, and protects personal information obtained through our LinkedIn Profile Optimization Service (the "Service"). We are committed to protecting your privacy and ensuring transparency in our data practices.

2. Information We Collect

2.1 Information You Provide Directly

• LinkedIn Profile URL
• Email address
• Payment information (processed by our secure payment provider)
• Any communications you have with our support team

2.2 Information Collected from Your LinkedIn Profile

• Profile information (name, headline, summary)
• Professional experience
• Education history
• Skills and endorsements
• Recommendations
• Publications and achievements
• Profile photo and banner image
• Other public information displayed on your LinkedIn profile

2.3 Technical Information

• IP address
• Browser type and version
• Device information
• Usage data and analytics
• Cookies and similar technologies

3. How We Use Your Information

3.1 Service Provision

• Generate AI-powered profile analysis and recommendations
• Process your payment
• Provide access to resources and example profiles
• Send service-related communications
• Provide customer support

3.2 Service Improvement

• Analyze service performance and usage patterns
• Improve our AI algorithms and recommendations
• Enhance user experience
• Debug technical issues

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract Performance: Processing necessary to deliver our service
• Legitimate Interests: Improving our services and marketing
• Legal Obligation: Compliance with applicable laws
• Consent: Where specifically requested and provided

5. Data Sharing and Third Parties

5.1 Service Providers

• Payment processor (Stripe)
• OpenAI (for AI-powered analysis)
• Cloud hosting providers
• Analytics services
• Customer support tools

5.2 Data Processing Agreements

All third-party service providers are bound by data processing agreements ensuring the confidentiality and security of your data.

6. Data Security

• SSL/TLS encryption for data transmission
• Secure data storage with encryption at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee confidentiality agreements

7. Data Retention

• Profile analysis data: 24 months from generation
• Account information: Until account deletion
• Payment records: 10 years (legal requirement)
• Support communications: 2 years after last contact

8. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Restrict or object to processing
• Data portability
• Withdraw consent
• Lodge a complaint with a supervisory authority

9. International Data Transfers

Your data may be processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards through:

• Standard Contractual Clauses
• Adequacy decisions
• Data Processing Agreements

10. Children's Privacy

Our Service is not intended for users under 16 years of age. We do not knowingly collect or process data from children under 16.

11. Cookie Policy

We use essential cookies for:

• Session management
• Security purposes
• Payment processing
• Service functionality

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

• Email notification
• Notice on our website
• Service notification

13. Contact Us

For any privacy-related questions or requests, contact our Data Protection Officer:

• Email: contact@linkedin-profile.pro
• Address: 12 RUE VAUBAN, 69006, LYON
• Phone: 0786890005

14. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority. For users in France, the supervisory authority is:

Commission Nationale de l'Informatique et des Libertés (CNIL)
3 Place de Fontenoy
TSA 80715
75334 PARIS CEDEX 07

15. Legal Notice

E1
Société à responsabilité limitée
SIREN: 935101618
Address: 12 RUE VAUBAN, 69006 LYON
VAT Number: FR70935101618