Terms and conditions
LinkedIn Profile Optimization Service
Last updated: November 14, 2024
1. Introduction and Parties
1.1. Service Provider Identification
- These General Terms and Conditions of Use and Sale (hereinafter "GTCU") govern the use of the LinkedIn profile optimization service (hereinafter "the Service") provided by [YOUR COMPANY NAME], a [LEGAL FORM] company with a capital of [AMOUNT] euros, registered in the Trade and Companies Register of [CITY] under number [SIREN NUMBER], with headquarters located at [COMPLETE ADDRESS].
- VAT number: [NUMBER]
- Contact: [EMAIL], [PHONE]
- Publication Director: [DIRECTOR'S NAME]
1.2. User Identification
- These GTCU apply to any natural or legal person using the Service (hereinafter "the User").
- The User declares having the legal capacity to contract and use the Service.
2. Definitions
In these GTCU, the following terms, when written with a first capital letter, will have the following meaning:
2.1. "Service" refers to:
- Automated LinkedIn profile analysis
- Generation of personalized report
- Access to additional resources
- Optimization recommendations
- Any ancillary service offered by the Provider
2.2. "Report" refers to:
- Detailed analysis generated by artificial intelligence
- Improvement recommendations
- Rewriting suggestions
- Metrics and evaluations
2.3. "Resources" refers to:
- Examples of optimized profiles
- Guides and tutorials
- Models and templates
- Documented best practices
2.4. "Account" refers to the User's personal space on the platform.
3. Purpose and Acceptance
3.1. Contract Purpose
- These GTCU aim to define the conditions under which the Provider delivers the Service to the User.
- They constitute a legally binding contract between the Provider and the User.
3.2. Acceptance of GTCU
- Use of the Service is subject to prior and unreserved acceptance of these GTCU.
- Acceptance is materialized by checking a box during purchase.
- The GTCU are accessible at any time on the website.
3.3. Modification of GTCU
- The Provider reserves the right to modify the GTCU at any time.
- Users will be informed by email of substantial modifications.
- Modifications take effect on the date indicated in the notification.
4. Detailed Service Description
4.1. Main Features
4.1.1. Profile Analysis
- Automated collection of public LinkedIn profile data
- Artificial intelligence analysis of the following elements:
- Profile picture and banner
- Professional title and summary
- Professional experiences
- Education and certifications
- Skills and recommendations
- Publications and activities
- Achievements and projects
4.1.2. Report Generation
- Detailed analysis of each profile section
- Identification of strengths and areas for improvement
- Personalized rewording suggestions
- Strategic recommendations
4.1.3. Additional Resources
- Access to a library of optimized profile examples
- Optimization guides and tutorials
- Writing templates by industry sector
- Documented best practices
4.2. Service Delivery Process
4.2.1. Analysis Steps
- Submission of LinkedIn profile URL
- Automatic user account creation
- Service payment
- Automated profile analysis
- Generation of personalized report
- Resource provision
4.2.2. Delivery Timeframes
- Maximum report generation time: 24 hours
- Immediate access to additional resources after payment
- Email notification of report availability
4.3. Service Limitations
- One analysis corresponds to a single LinkedIn profile
- Additional analyses require new payment
- Some profile sections may not be analyzed if private
5. Financial Conditions
5.1. Price
- Single price of 37 euros including VAT
- VAT included at current rate
- Price subject to change without retroactive effect
5.2. Payment Terms
- Secure online payment
- Accepted payment methods:
- Credit card
- [OTHER PAYMENT METHODS]
- Immediate billing
5.3. Invoice
- Automatically generated electronic invoice
- Sent by email after payment
- Available in client area
6. Refund Policy
6.1. Refund Conditions
6.1.1. Eligible Cases
- Non-generation of report within 24 hours
- Technical failure of data scraping
- Manifestly inadequate analysis, under conditions:
- No profile modification after report reception
- Detailed justification of inadequacies
- Request made within 7 days of receipt
6.1.2. Non-Eligible Cases
- Subjective dissatisfaction with recommendations
- Profile modified after report reception
- Late request (more than 7 days)
6.2. Refund Procedure
- Send motivated request to [EMAIL]
- Request analysis within 48 business hours
- Decision notification by email
- Refund processed within 14 days if accepted
7. Personal Data Protection
7.1. Collected Data
7.1.1. LinkedIn Profile Data
- Public profile information
- Section text content
- Public metrics
7.1.2. User Data
- Email address
- Billing information
- Connection data
7.2. Processing Purposes
- Service provision
- Report generation via OpenAI API
- Service-related communication
- Service improvement
- Legal and accounting obligations
7.3. Legal Basis for Processing
- Contract execution
- User consent
- Legitimate interest of the Provider
- Legal obligations
7.4. Data Retention
- Retention until account deletion
- Maximum retention period: 3 years after last use
- Billing data: 10 years (legal obligation)
7.5. User Rights
- Right of access
- Right of rectification
- Right of erasure
- Right to data portability
- Right to object
- Right to restrict processing
7.6. Data Security
- Hosting in France
- Technical and organizational security measures
- Sensitive data encryption
- Access restricted to authorized personnel
8. Intellectual Property
8.1. Provider Rights
- Exclusive ownership of the Service
- Ownership of algorithms and methods
- Rights to resources and examples
- Protection by copyright and industrial property
8.2. Report Usage License
- Non-exclusive license
- Personal or professional use authorized
- Right to modify and adapt
- Right to resell or share
8.3. Restrictions
- Prohibition of resource reproduction
- Prohibition of access sharing
- Prohibition of reverse engineering
9. Responsibilities and Warranties
9.1. Provider Commitments
- Service provision according to specifications
- Respect of announced deadlines
- Data security
- Technical support
9.2. Liability Limitations
- Service provided "as is"
- No guarantee of results
- Non-liability for indirect consequences
- Damages capped at amount paid
9.3. Force Majeure
- Definition according to French law
- Suspension of obligations
- Mandatory notification
10. Account Management
10.1. Account Creation
- Automatic creation after payment
- Required information:
- LinkedIn profile URL
- Billing information
10.2. Account Security
- User responsibility
- Confidentiality obligation
- Compromise notification
10.3. Account Deletion
- At User's request
- After 3 years of inactivity
- In case of GTCU violation
11. Support and Assistance
11.1. Contact Methods
- Email: [EMAIL]
- Online form
- Response time: 48 business hours
11.2. Services Provided
- Technical assistance
- Report questions
- Access issues
- Refund requests
12. Duration and Termination
12.1. Duration
- Indefinite commitment
- Permanent access to resources
12.2. Termination
- At User's initiative
- At Provider's initiative in case of violation
- Termination effects
13. Miscellaneous
13.1. Severability
- Clause autonomy
- Maintenance of other provisions
13.2. Non-Waiver
- No rights abandonment
- Continuous GTCU application
14. Applicable Law and Jurisdiction
14.1. Applicable Law
- French law
- European data protection regulation
14.2. Dispute Resolution
- Mandatory attempt at amicable settlement
- Mediation if amicable settlement fails
- Competent courts as last resort
14.3. Jurisdiction Attribution
- Lyon's (France) courts for professionals
- Jurisdiction of domicile for consumers
15. Contact and Legal Notice
- Company: E1
- Address: 12 RUE VAUBAN, 69006 LYON
- Email: contact@linkedin-profile.pro
- Phone: 0786890005
- SIREN: 935101618
- Share capital: 1000 euros